The order has not been sent out yet. I need to change the shipping details. What should I do?
In your account section (Track Order) you can leave us a message to cancel the order or to change the shipping information.
Our support operators work 7 days a week, 24 hours a day. Please, feel free to contact us in case you have any question, request or comment.
Specify your name and e-mail address so we could respond to your inquiry.
In reply to your message you are supposed to get an automatic message from the support team e-mail address notifying you that your message was received. A support operator will reply to your inquiry within the shortest time possible.
If you did not receive an automatic reply, it means that your message did not reach us. We would be much obliged if you could call us by this number:
If you are calling from the US you can use our toll free number:
Not happy with the Customer support team? Please e-mail to .
Your e-mail will be timely responded by the supervisor on week days during regular business hours.
Just to inform you that your package was received Friday 27 th October
14 days after dispatch , excellent service , no problems with customs ,
also thank you for free extra tablets , you can if you wish use this
letter as a recommendation for your company , many thanks
Information provided on this site is for informational purposes only and is not a substitute for professional medical advice. You should not use this information for diagnosing or treating a health problem. The best source of medical information is from your own health care professional.